Customer Support
According to recent research, Americans spend an average of 7 hours a day connected to the internet. Most households have an average of eight smart devices. What does this all mean? LOTS of apps, services, and software designed to make your life easier while online.
We all know that it can be overwhelming, especially while trying to WFH, keep your teams engaged, and tackle technology. Check out our recent webinar featuring Russ Webb, Creative & Innovative Leader, as we dive into technology trends and discuss:
- The differences between a Zoom Meeting and a Zoom Webinar and why you need to use them for different purposes.
- Work smarter, not harder, by learning some best practices for using tech tools you already have and discovering new ones.
- Are you tired of virtual meetings? We have some alternatives to keep folks engaged.
- Is your team on the same page or reading entirely different books? We have some great tech tools to have you working as a seamless machine.
- Oh, and not everything needs to be serious, so we have some fun tech tools that will make you smile.
Explore more industry tools and insights here:
The Best Multifamily Training Platforms in 2026
Your portfolio spans multiple states. Your leasing teams, maintenance staff, front desk, and management layers need training. But your training strategy? Fragmented email threads, PDF files, and no way to verify who completed Fair Housing or EPA 608 certification. One compliance gap, one missed certification, and you’re exposed. It’s time for a system that keeps…
Why Families Stay: What Keeps Family Residents Longer (And It’s Not What You Think)
We went into this month looking for a back-to-school noise problem. It makes sense, in theory. August should be the loudest part of the year on any property with kids — moving trucks jockeying for the loading zone, first-day-of-school photos taken on the stairwell landing because the light’s better there, and a leasing office getting…
Multifamily Employee Onboarding: The Complete Guide
Table of Contents What Is Multifamily Employee Onboarding? Why Onboarding Is Your Biggest Fair Housing Risk The 2026 Fair Housing Landscape Your Onboarding Must Address The True Cost of Poor Onboarding Manual Onboarding vs. Structured Onboarding How to Build a Fair-Housing-Ready Onboarding Process How Onboarding Pathways Supports Your Team What Is Multifamily Employee Onboarding? Multifamily…