People Performance Drives Property Management Performance

See how supporting your most important asset - your people - reduces operating risk and elevates property performance.

The Grace Hill Advantage

Raising the bar on property and portfolio performance. 

Data shows the more Grace Hill products a company uses in combination, the higher key performance metrics rise above the national average, including resident renewal intention, annual turnover cost savings, and NPS scores. 

GH Home — Renewal Intention Graphic-03-2

Our Products

Best-In-Class. Built For Better Performance

Click on the products below to learn about our innovative products that are designed to help you elevate property performance, reduce operating risk, and grow top talent.

Training

The leading learning management system in multifamily. Access best-in-class training and administration to equip teams with skills for success

Operating Procedures

Enhanced policy management for operational excellence. Develop, manage and communicate policies and procedures across your organization

Mystery Shopping

Mystery shopping that drives performance. Discover the best way to assess employee effectiveness and measure the customer experience in multifamily

Data & Insights

Survey solutions designed to drive strategic decision-making. Engage stakeholders, turning data into action to fuel community and portfolio performance

Online Reputation Management

ReputationBuilder simplifies your view of the online world with a one-stop repository to help you monitor, manage, and enhance your online reputation.

Our Latest Thinking

A selection of reports, white papers,

e-Books, events, and blog posts from Grace Hill

Increasing Employee Engagement and Resident Satisfaction

Leading property management company integrates Grace Hill policies, training, and assessment to impact key property and portfolio performance metrics.   Learn how a nationwide ...
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Report: US Commercial Real Estate Re-Occupancy Plans and Priorities

Commercial Real Estate (CRE) was immediately impacted when COVID-19 upended the world as we know it and offices were forced to shut down operations. ...
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Property Performance Report

We looked into our KingsleySurveys data to see what happens to property performance when Grace Hill products are working together, and the results were ...
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Events

Reputation Management Just Got Easier!

Did you know 85% of residents indicate online ratings and reviews influence their leasing decisions? Join us for this free webinar to get ahead ...
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Taking Care of Your Employees, Your Residents and Yourself: An Important Conversation on Mental Health

It has been comforting to see companies meet the COVID-19 challenges with such creativity, heart, and kindness these past 12 months. But as the ...
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The Anatomy of Disparate Impact

Disparate impact can be a tricky concept to understand, and you may be even more confused now wondering where things stand. In this webinar, ...
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Blogs

Customer Spotlight: An Interview with Nicole Moss, Lincoln Property Company

  We had the opportunity to speak with Nicole Moss, the National Learning Manager at Lincoln Property Company, to get her perspective on the ...
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Private Equity Firm Aurora Capital Partners Acquires Grace Hill

Grace Hill today announced that Aurora Capital Partners (Aurora), has agreed to acquire the company from investment funds managed by Stone Point Capital LLC. ...
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New Fair Housing Courses Now Available in Vision LMS

At the beginning of Fair Housing Month, we gave a sneak peek into four new Fair Housing courses that are set to replace Fair ...
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Our Partners

What’s It Like to Work with Us as Your Talent Management Partner?

Jessica Fern

Jessica Fern

Director of Training & Development
FPI Management

Watch Jessica Fern discuss how Grace Hill is a true partner who fits into FPI Management’s long-term vision.

Serving Over 1,700 Companies Covering a Workforce of Nearly Half a Million

To learn more about our solutions, request a demo

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