Blog Archives - Grace Hill

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Hands, hr and manager stop sign with hand in office, representing the prevention of sexual harassment in multifamily communities

Preventing Sexual Harassment in Rental Housing: What You Need to Know

By Grace Hill / April 11, 2025 / 0 Comments

All harassment is illegal, but sexual harassment warrants special consideration.

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Image of key in a doorway, representing low-income housing tax credit in affordable housing

What You Need To Know To Leverage Housing Tax Credit Amid an Affordable Housing Crisis

By Christine Bennett-Martin / April 7, 2025 / Comments Off on What You Need To Know To Leverage Housing Tax Credit Amid an Affordable Housing Crisis

In today’s market, the term “affordable housing” often feels like an oxymoron. Skyrocketing prices have transformed finding a suitable place to live into a Herculean task for many. However, amid what many experts describe as an “affordable housing crisis,” housing tax credits offer a beacon of hope.  While policy discussions to tackle the crisis are… Read More »

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fair housing laws in 2025, blog thumbnail featuring kendall pretzer

Fair Housing Laws in 2025: Compliance, Consequences, and a Checklist for Success

By Kendall Pretzer / April 1, 2025 / Comments Off on Fair Housing Laws in 2025: Compliance, Consequences, and a Checklist for Success

April is Fair Housing Month, and it’s never too early to brush up on the policies that keep properties humming. As Fair Housing regulations continue to evolve, new challenges and opportunities for multifamily owners and operators are ever-present. Compliance with Fair Housing laws is both a legal requirement and an ethical responsibility. Fair Housing policies… Read More »

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director of training in property management woman, sitting at her desktop, thinking about updating their training program

Do You Need To Refresh Your Property Management Training Program?

By Grace Hill / March 28, 2025 / 0 Comments

The most successful training programs are those able to adapt to changing needs and circumstances.

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blog thumbnail featuring grace hill customer success manager, shannon hanrahan

Career Growth Strategies for Success in the Rental Housing Industry

By Shannon Hanrahan / March 25, 2025 / Comments Off on Career Growth Strategies for Success in the Rental Housing Industry

Getting Started in Rental Housing Navigating a new career in the multifamily rental housing industry comes with exciting opportunities, especially for those — like me — committed to professional growth. Multifamily property management is dynamic and fast-moving, so making the most of available resources has been the key to my success. Understanding my career path… Read More »

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A bustling commercial real estate office space where employees navigate a sustainable work environment designed with eco-friendly principles

Commercial Real Estate Sustainability: Why Your Landlord Suddenly Cares

By Jen Tindle / March 21, 2025 / Comments Off on Commercial Real Estate Sustainability: Why Your Landlord Suddenly Cares

Picture this: You’re a CFO reviewing your company’s office lease renewal. You’ve got two options — one building is newly retrofitted with energy-efficient systems, offering lower utility costs and compliance with emerging regulations. The other? Let’s just say it still has light fixtures that belong in a ‘90s time capsule. Both are in the same… Read More »

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Kendall Pretzer, CEO of Grace Hill headshot, with strong rental housing women leaders in the background

Women’s History Month: My Best Advice for Women in Rental Housing Leadership

By Kendall Pretzer / March 18, 2025 / Comments Off on Women’s History Month: My Best Advice for Women in Rental Housing Leadership

As we celebrate Women’s History Month, education has always been a cornerstone behind my professional success, shaping my strategic thinking and leadership skills. In the multifamily and commercial real estate sector, where change is constant, the value of lifelong learning cannot be overstated. My journey in this field has been deeply influenced by formal education… Read More »

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Woman in office with headset working in virtual leasing

Virtual Leasing Check-In: Are You Actually Leading or Lagging?

By Grace Hill / March 17, 2025 / 0 Comments

Strategies to ensure your organization’s shift to virtual leasing is successful now and later.

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multifamily marketer using the realync voice translation tool to translate language from another property manager

Overcoming Language Barriers In Multifamily Leasing With Smarter Virtual Tools

By Ashley McGovern / March 12, 2025 / Comments Off on Overcoming Language Barriers In Multifamily Leasing With Smarter Virtual Tools

Your team is always looking for new ways to boost leases — new tools, strategies, and tactics. However, there’s one hidden obstacle that could be slowing your team down from executing: language barriers. In multifamily, diverse communities mean diverse languages. If prospects can’t understand key details, leasing teams risk losing qualified leases. Luckily, there’s a… Read More »

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Meeting, tenants and commercial real estate property owners shaking hands in office

5 Proven Ways To Boost Tenant Engagement in Commercial Real Estate

By Grace Hill / March 10, 2025 / Comments Off on 5 Proven Ways To Boost Tenant Engagement in Commercial Real Estate

Property managers know that tenant satisfaction is more than just a metric — it’s the key to long-term profitability. But, as tenant demands evolve and the market shifts, property managers face the ever-growing challenge of keeping tenants happy and engaged. Without clear, actionable feedback, it’s nearly impossible to understand what your tenants truly want. This… Read More »

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tenants walking in glass building that is under commercial property management

What You Don’t Know About Tenant Satisfaction May Be Costing You

By Grace Hill / February 20, 2025 / Comments Off on What You Don’t Know About Tenant Satisfaction May Be Costing You

Tenant experience and tenant satisfaction are paramount to a thriving commercial real estate (CRE) experience.  Today’s tenants expect more than just four walls and a lease; they seek workplaces that enhance productivity, foster community, and support well-being. From seamless digital interactions to eco-conscious amenities and flexible workspaces, tenant expectations are shifting rapidly. Property managers who… Read More »

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Happy successful multiracial multifamily team giving a high fives gesture as they laugh and cheer their success of completing their training

How To Incentivize Training To Motivate Your Multifamily Teams

By Grace Hill / February 14, 2025 / 0 Comments

A full incentives program takes advantage of competition and acknowledgement in addition to rewards. Try out a mix of these ideas for increasing training participation rates.

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