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Navigating the complexities of service and assistance animals under the Fair Housing Act can feel overwhelming. In a recent webinar, we tackled this crucial topic head-on and together with guest speaker, Katie Rigsby, a multifamily expert and President and CEO of Katie Rigsby Inspires LLC provided much-needed answers and clarity to attendee questions. Let’s dive… Read More »
All harassment is illegal, but sexual harassment warrants special consideration.
In today’s market, the term “affordable housing” often feels like an oxymoron. Skyrocketing prices have transformed finding a suitable place to live into a Herculean task for many. However, amid what many experts describe as an “affordable housing crisis,” housing tax credits offer a beacon of hope. While policy discussions to tackle the crisis are… Read More »
The most successful training programs are those able to adapt to changing needs and circumstances.
Getting Started in Rental Housing Navigating a new career in the multifamily rental housing industry comes with exciting opportunities, especially for those — like me — committed to professional growth. Multifamily property management is dynamic and fast-moving, so making the most of available resources has been the key to my success. Understanding my career path… Read More »
Picture this: You’re a CFO reviewing your company’s office lease renewal. You’ve got two options — one building is newly retrofitted with energy-efficient systems, offering lower utility costs and compliance with emerging regulations. The other? Let’s just say it still has light fixtures that belong in a ‘90s time capsule. Both are in the same… Read More »
As we celebrate Women’s History Month, education has always been a cornerstone behind my professional success, shaping my strategic thinking and leadership skills. In the multifamily and commercial real estate sector, where change is constant, the value of lifelong learning cannot be overstated. My journey in this field has been deeply influenced by formal education… Read More »
Strategies to ensure your organization’s shift to virtual leasing is successful now and later.
Your team is always looking for new ways to boost leases — new tools, strategies, and tactics. However, there’s one hidden obstacle that could be slowing your team down from executing: language barriers. In multifamily, diverse communities mean diverse languages. If prospects can’t understand key details, leasing teams risk losing qualified leases. Luckily, there’s a… Read More »
Property managers know that tenant satisfaction is more than just a metric — it’s the key to long-term profitability. But, as tenant demands evolve and the market shifts, property managers face the ever-growing challenge of keeping tenants happy and engaged. Without clear, actionable feedback, it’s nearly impossible to understand what your tenants truly want. This… Read More »
Tenant experience and tenant satisfaction are paramount to a thriving commercial real estate (CRE) experience. Today’s tenants expect more than just four walls and a lease; they seek workplaces that enhance productivity, foster community, and support well-being. From seamless digital interactions to eco-conscious amenities and flexible workspaces, tenant expectations are shifting rapidly. Property managers who… Read More »
A full incentives program takes advantage of competition and acknowledgement in addition to rewards. Try out a mix of these ideas for increasing training participation rates.