Video Library

Join our webinar with Marci French, to help you understand the importance of leadership languages and how to use them to motivate your team members.

Watch this short video to learn how Asset Living partnered with Grace Hill to help onboard new employees and ultimately reach their performance goals.

Leasing is all about relationship building, but renters are not looking for a friend. Sure, It works better when they like you, but here is the hard truth; prospects will rent even when they don’t like you if they perceive you as the better VALUE! Join Grace Hill and leasing and training expert Rick Ellis, CAM, CPM, for this leasing and sales webinar that will get you more long-term residents, higher rent, more referrals, and 5-star reviews!

Your property’s online reputation is a powerful resident acquisition and retention tool. Make the most of all the good things your residents are saying about you online by following these tips for successful online reputation management (ORM). Watch this video to learn about three ways reputation management can help boost your portfolio’s online reputation.

Compliance mistakes are costly! But with changing fair housing laws and increased regulations, staying compliant can be overwhelming. Luckily Grace Hill can help! We offer industry-specific fair housing solutions that help you reduce risk and stay compliant…while improving your overall property performance.

Training and mystery shopping programs help set your team up for success. In this video you learn from experts as they discuss how training and mystery shop programs help ensure your employees are delivering a memorable experience for each prospect who visits your community.

With changing fair housing laws and increased regulations, staying compliant is only one part of this puzzle. Join Grace Hill and Wesley Aleshire to explore the top liabilities associated with reasonable accommodations, reasonable modifications, Fair Housing questions and trending FHA topics with thoughtful consideration.

Learn how the Dolben Company leveraged Grace Hill’s comprehensive training to stay compliant and help employees grow their careers within the organization.

Learn how Allied Orion Group leveraged Grace Hill’s training, policies, and mystery shop solutions to develop and retain top talent.

Watch Grace Hill’s webinar, “Controlling the Controllable: Navigating Conflict With Our Customers,” with Walter Songer, Leasing Pro and Senior PM National Trainer for The NRP Group.

Turn luck into good fortune when you combine Grace Hill’s training and policy solutions! Tune in to see Grace Hill’s Vision Learning Management System (LMS) and PolicyPartner for operating procedures together in action.

Environmental, Social, and Governance (ESG) initiatives have become increasingly important for CRE organizations as investors continue to take a more strategic approach to sustainability. Thank you for joining Grace Hill for a discussion with experts about how ESG and GRESB reporting priorities are increasingly important to investors, tenants, and other CRE stakeholders.