Blog
Are your KPIs delivering the accurate and actionable insights you need to improve business performance? Key performance indicators (KPIs) play a critical role in a CRE leader’s ability to track and measure performance. And because of that, information abounds as to what you should measure and why. But if you’re not careful, your KPIs… Read More »
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The new year is here, filled with promise and expectation for all that is to come. While challenges remain, there is something a bit magical about entering a new year. It’s an opportunity to take stock, reevaluate, and then shift to new ways of thinking and working. Change can be hard, but it’s not always… Read More »
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For all the work that goes into attracting qualified candidates, it’s natural to feel tapped out when it comes to expanding or improving your employee training and development programs. However, take note because there are important changes you can make that require minimal effort to implement. While many factors are at play in retaining top… Read More »
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You may think that having a strong, secure password for your online accounts is obvious, but not everyone follows cybersecurity guidelines when it comes to creating passwords. Every year, research firms collect data on the most commonly used passwords. And year after year the data show that, in general, people are using the same weak,… Read More »
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In the multifamily industry, we have all heard of the Americans with Disabilities Act (ADA). We have policies in place for it. It is referenced, stated, and explained in our training courses, onboarding materials, and development plans. And we all understand we have a social and legal responsibility to uphold the ADA in our business.… Read More »
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Our words directly and indirectly impact the people who hear or read them. Upon a recent review of hundreds of apartment community websites across the U.S., the common choice of verbiage — used over and over again — may shock you. While not intentional, the words used to describe an apartment community, its amenities, and… Read More »
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On the heels of last month’s annual BOMA International Conference, commercial real estate professionals may be reflecting on the experience, implementing ideas from their sessions, and contemplating how to earn the coveted TOBY award next year. The BOMA conference is not only an opportunity for professional development and networking but also a time when commercial… Read More »
Read MoreGrace Hill is excited to participate in the much-anticipated RPM Careers Week created by the National Apartment Association beginning July 18. Never has there been a time when honoring and celebrating residential property management professionals was so important. While the apartment industry is thriving, firing on all cylinders, and rental demand is through the roof,… Read More »
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It’s difficult not to believe everything we see and hear, especially when referring to information shared by the media and in pop culture. Many of us have formed opinions about human trafficking based on the knowledge we learned in popular movies such as “Taken” and “Trade.” Both movies and media have helped raise awareness of… Read More »
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Employees Thrive With Thoughtful, Strategic Training Schedules Well-balanced training keeps apartment employees sharp and ready to advance their careers. Successful apartment operators find that managing employee training can be as important as managing their assets. Over-training employees is ruining company culture and driving up turnover and recruiting costs. Fortunately, we can combat overtraining by acknowledging… Read More »
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Grace Hill headed up the education offerings and was among the featured sponsors this year at Apartmentalize – the industry’s largest national event – which welcomed more than 11,500 excited industry professionals to San Diego last week. Whether you connected with us at our VISTO demonstration station in the NAA booth, visited our engaging booth… Read More »
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It’s not just the biggest apartment show in the world; it’s where the industry’s top thought leaders, trendsetters, and innovators come together to share ideas and solutions. More than 8,000 industry professionals will take over the sunny city of San Diego, California, in search of education, networking, and fun. For many, this conference can be… Read More »
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