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How To Budget in Multifamily: 5 Things To Add To Create A Memorable Resident Experience

By Grace Hill / July 22, 2024 / Comments Off on How To Budget in Multifamily: 5 Things To Add To Create A Memorable Resident Experience

When budgeting for a multifamily rental community, there is much more to consider than just expenses and revenue. To create a memorable resident experience, you must allocate budget resources to ensure the community is inviting, comfortable, and well-maintained. We’ll explore five essential items you should consider including in your multifamily budget to provide an enjoyable… Read More »

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How to Budget in Multifamily: 5 Changes To Reduce Operational Costs

By Grace Hill / July 19, 2024 / Comments Off on How to Budget in Multifamily: 5 Changes To Reduce Operational Costs

As a multifamily manager, you are under constant pressure to reduce operational costs, but that doesn’t mean the budget has to suffer. In fact, with just a few simple changes to the budget, you can improve the bottom line while maintaining efficiency. To do that, let’s look at five budget changes multifamily managers can make… Read More »

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Turn Negative Reviews Into Positive Opportunities

By Tia Calvin / July 18, 2024 / Comments Off on Turn Negative Reviews Into Positive Opportunities

Jump to a Section Building Trust Through Transparency The Power of the Prompt Reply From Complaint to Resolution Proactive ORM is Your Competitive Advantage Simplify Your Property’s Online Reputation Management In today’s digital age, your online reputation is a crucial bridge between residents and property management. It fosters a two-way street of communication, allowing residents… Read More »

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From Leads to Leases: Proven Telephone Techniques That Convert

By Grace Hill / July 15, 2024 / Comments Off on From Leads to Leases: Proven Telephone Techniques That Convert

Telephone prospects are among the most important prospects you can have as they tend to be more dependable than walk-ins. Leasing agents for apartments play a crucial role because it’s an opportunity to build excitement. And once that excitement for seeing your community is established, the telephone prospect will likely keep their appointment.  More importantly,… Read More »

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Catching Up With 2022 Impact Hero Award Winner Sara Ogle

By Grace Hill / July 12, 2024 / Comments Off on Catching Up With 2022 Impact Hero Award Winner Sara Ogle

At Grace Hill, we’re dedicated to fostering positive impacts both within our corporate realm and throughout the communities we serve. The Impact Hero Awards Program recognizes individuals at Grace Hill client companies who demonstrate exceptional dedication to helping others and making a tangible difference locally. It’s been two years since Sara Ogle was honored as… Read More »

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Property managers face increasing challenges in keeping their office buildings leased. Rear View Of Doctors Talking As They Walk Through Hospital doctor, hospital, meeting, discussion, talking, white coat, lab coat, american doctor, consultant, informal meeting, lobby, reception, foyer, modern, contemporary, architecture, walking, collaboration, working, together, two people, people, person, man, men, male, indoors, caucasian, 50s, fifties, 30s, thirties, horizontal, healthcare and medicine, medical occupation, professional occupation, on the move, rear view, copy space

Understanding and Serving the Growing Market for Medical-Related Office Buildings

By Andrew J. Nelson / July 9, 2024 / 0 Comments

A reminder of how important it is to handle reasonable accommodation and modification requests properly.

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Reasonable Accommodations & Modifications 101: What You Need To Know

By Grace Hill / July 2, 2024 / 0 Comments

A reminder of how important it is to handle reasonable accommodation and modification requests properly.

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5 Best Practices To Optimize NOI For Smaller Operators

By Stephanie Anderson / June 27, 2024 / Comments Off on 5 Best Practices To Optimize NOI For Smaller Operators

In the world of multifamily, bigger isn’t necessarily better. But being a smaller operator does come with a unique set of challenges. Larger apartment management companies have distinct advantages. They have bigger budgets and operating margins and more resources at their disposal. They generally have more money for payroll and technology and, through sheer scale,… Read More »

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10 Ways to Ask for Apartment Reviews and Encourage Feedback

By Grace Hill / June 12, 2024 / Comments Off on 10 Ways to Ask for Apartment Reviews and Encourage Feedback

Apartment reviews are a good thing, and there are many ways to ask for them. Whether you launch a formal campaign or just send a simple note following a completed service request, the point is to encourage your residents to become more comfortable (and willing) to leave reviews. In fact, encouraging residents to share apartment… Read More »

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How to Skyrocket Your Leasing Success Using Reputation Management

By Grace Hill / May 30, 2024 / Comments Off on How to Skyrocket Your Leasing Success Using Reputation Management

It’s no secret that reputation management is critical to the leasing process. Renters rely heavily on online reviews and opinions before deciding to lease. For that reason, reputation should be at the forefront of any multifamily business, large or small. More importantly, if actively managed, it can also be a powerful resident acquisition and retention… Read More »

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Why Online Reputation Management Matters In Multifamily Happy beautiful couple using computer while sitting on the couch at home.

3 Important Reasons Your Online Reputation Matters In Multifamily

By Grace Hill / May 28, 2024 / Comments Off on 3 Important Reasons Your Online Reputation Matters In Multifamily

Whether you’re buying a new shampoo or scouting out a place to live or work, you likely rely on online feedback before making a purchase.  Most of us (95%) read reviews before making a purchase, and 58% will actually pay more for a product, service, or experience with stellar ratings.  This buying behavior is no… Read More »

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How to Make Your Online Reputation Soar in Property Management

By Grace Hill / May 20, 2024 / Comments Off on How to Make Your Online Reputation Soar in Property Management

Online reputation management, or ORM, is a growing area of interest for property management, so many people are starting to ask the question: What is ORM, and why does it matter?  Online reputation management is how companies protect and improve their reputations. It has become an increasingly important tool for property managers who want to… Read More »

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