Customer Support
Blog
Tenant experience and tenant satisfaction are paramount to a thriving commercial real estate (CRE) experience. Today’s tenants expect more than just four walls and a lease; they seek workplaces that enhance productivity, foster community, and support well-being. From seamless digital interactions to eco-conscious amenities and flexible workspaces, tenant expectations are shifting rapidly. Property managers who… Read More »
A full incentives program takes advantage of competition and acknowledgement in addition to rewards. Try out a mix of these ideas for increasing training participation rates.
The third and final step of making time for training is where the magic happens – keeping the training appointment with respect, reward and reassessment.
In today’s hyper-connected world, authenticity is the currency of trust — and that’s earned through the voices of real people. User-generated content (UGC) is a cornerstone of compelling storytelling, offering a unique blend of relatability and impact. The importance of resident-driven narratives in fostering vibrant, connected communities cannot be overstated. From building trust to sparking… Read More »
Jump to a Section Craft a Strong Employer Brand Use Data to Guide Recruitment Strategies Be Tailored and Targeted Deliver a Streamlined and Transparent Recruitment Process Ready To Meet Your Recruitment Goals? The multifamily industry is dynamic and competitive, and one of its most persistent challenges is recruiting top talent. High employee turnover rates and… Read More »
Clearing away any unnecessary obstacles in an employee’s schedule can make room for training and improve morale.
This is the biggest challenge for most training administrators in the multifamily property industry: how to squeeze training into an already full schedule.
You can help foster a culture of civility and respect in your workplace.
You can help foster a culture of civility and respect in your workplace.
Tenant satisfaction isn’t just a checkbox — it’s a cornerstone for attracting new tenants and retaining current ones, which in turn strengthens the property’s performance and value. However, knowing where to start can be challenging. Tenant surveys are one of the most effective ways to pinpoint what’s working and where improvements are needed. Tailored surveys… Read More »
Top reasons why your virtual leasing program may not be living up to its full profit potential.
National Apartment Leasing Professional (NALP) certification can help you learn more about leasing, enhance your selling skills, and advance your career.