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Women’s History Month: My Best Advice for Women in Rental Housing Leadership

By Kendall Pretzer / March 18, 2025 / Comments Off on Women’s History Month: My Best Advice for Women in Rental Housing Leadership

As we celebrate Women’s History Month, education has always been a cornerstone behind my professional success, shaping my strategic thinking and leadership skills. In the multifamily and commercial real estate sector, where change is constant, the value of lifelong learning cannot be overstated. My journey in this field has been deeply influenced by formal education… Read More »

Virtual Leasing Check-In: Are You Actually Leading or Lagging?

By Grace Hill / March 17, 2025 / 0 Comments

Strategies to ensure your organization’s shift to virtual leasing is successful now and later.

Overcoming Language Barriers In Multifamily Leasing With Smarter Virtual Tools

By Ashley McGovern / March 12, 2025 / Comments Off on Overcoming Language Barriers In Multifamily Leasing With Smarter Virtual Tools

Your team is always looking for new ways to boost leases — new tools, strategies, and tactics. However, there’s one hidden obstacle that could be slowing your team down from executing: language barriers. In multifamily, diverse communities mean diverse languages. If prospects can’t understand key details, leasing teams risk losing qualified leases. Luckily, there’s a… Read More »

5 Proven Ways To Boost Tenant Engagement in Commercial Real Estate

By Grace Hill / March 10, 2025 / Comments Off on 5 Proven Ways To Boost Tenant Engagement in Commercial Real Estate

Property managers know that tenant satisfaction is more than just a metric — it’s the key to long-term profitability. But, as tenant demands evolve and the market shifts, property managers face the ever-growing challenge of keeping tenants happy and engaged. Without clear, actionable feedback, it’s nearly impossible to understand what your tenants truly want. This… Read More »

What You Don’t Know About Tenant Satisfaction May Be Costing You

By Grace Hill / February 20, 2025 / Comments Off on What You Don’t Know About Tenant Satisfaction May Be Costing You

Tenant experience and tenant satisfaction are paramount to a thriving commercial real estate (CRE) experience.  Today’s tenants expect more than just four walls and a lease; they seek workplaces that enhance productivity, foster community, and support well-being. From seamless digital interactions to eco-conscious amenities and flexible workspaces, tenant expectations are shifting rapidly. Property managers who… Read More »

How To Incentivize Training To Motivate Your Multifamily Teams

By Grace Hill / February 14, 2025 / 0 Comments

A full incentives program takes advantage of competition and acknowledgement in addition to rewards. Try out a mix of these ideas for increasing training participation rates.

FAQ Series: How To Make Time for Training in Property Management — Part 3, Prepare To Prioritize

By Grace Hill / February 4, 2025 / 0 Comments

The third and final step of making time for training is where the magic happens – keeping the training appointment with respect, reward and reassessment.

Driving Resident Engagement With Genuine Stories

By Stephanie Anderson / January 30, 2025 / Comments Off on Driving Resident Engagement With Genuine Stories

In today’s hyper-connected world, authenticity is the currency of trust — and that’s earned through the voices of real people. User-generated content (UGC) is a cornerstone of compelling storytelling, offering a unique blend of relatability and impact. The importance of resident-driven narratives in fostering vibrant, connected communities cannot be overstated. From building trust to sparking… Read More »

Advice for Multifamily Professionals: What You Need to Know About Recruiting Top Talent

By Grace Hill / January 23, 2025 / Comments Off on Advice for Multifamily Professionals: What You Need to Know About Recruiting Top Talent

Jump to a Section Craft a Strong Employer Brand Use Data to Guide Recruitment Strategies Be Tailored and Targeted Deliver a Streamlined and Transparent Recruitment Process Ready To Meet Your Recruitment Goals? The multifamily industry is dynamic and competitive, and one of its most persistent challenges is recruiting top talent. High employee turnover rates and… Read More »

FAQ Series: How to Make Time for Training in Property Management — Part 2

By Grace Hill / January 14, 2025 / 0 Comments

Clearing away any unnecessary obstacles in an employee’s schedule can make room for training and improve morale.

FAQ Series: How to Make Time for Training in Property Management Part 1

By Grace Hill / January 3, 2025 / 0 Comments

This is the biggest challenge for most training administrators in the multifamily property industry: how to squeeze training into an already full schedule.

The Power of Partnership: What Retail Developers Can Learn from Live-Work-Play Projects

By Andrew J. Nelson / December 12, 2024 / 0 Comments

You can help foster a culture of civility and respect in your workplace.

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