Customer Support
Author Biography
Grace Hill
Grace Hill is a trusted leader in technology-enabled performance solutions for the real estate industry, helping property owners and operators boost performance, reduce risk, and grow top talent. Backed by decades of real-world experience, Grace Hill offers a comprehensive SaaS suite that includes policy management, training, assessments, surveys, benchmarking, and data-driven insights—all supported by exceptional customer service.
What sets Grace Hill apart is its deep industry knowledge, commitment to innovation, and passion for the people it serves. With added solutions for marketing, including video tours and reputation management, Grace Hill helps properties increase visibility and engagement in an increasingly competitive market.
Today, more than 500,000 real estate professionals from over 2,800 companies rely on Grace Hill to elevate their teams and drive results. We don’t just work in this industry—we live and love it.
Learn more at gracehill.com.
Contributions
Enhancing performance through continuous employee improvement Is it a loop or a straight line? Measuring employee performance and investing in team member development leads to… Read More »
Training employees to avoid expressing a preference against residents with children.
It is estimated that over 25 million people in the United States have limited English proficiency or LEP.
Grace Hill’s latest mini-course helps multifamily companies prevent and respond to retaliation in the workplace.
Though not prohibited under federal fair housing law, “source of income” discrimination is prohibited by some state, city, and county laws.
You may have read about, or been the victim of, an email scam that’s getting attention lately.
More EEOC complaints mean employees & supervisors need to be aware retaliation is illegal.
Learn tips and techniques for achieving higher participation, energy and information retention during webinars.
It is important that your vendors and contractors understand and comply with fair housing law.
Cybersecurity is critical to property management because of the type & amount of data collected.
Thirty states and the District of Columbia have legalized marijuana use for medicinal or recreational purposes.
Hiring mistakes can cost a company 15x an employee’s base salary