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Property Management

How To Incentivize Training To Motivate Your Multifamily Teams

By Grace Hill / February 14, 2025 / 0 Comments

A full incentives program takes advantage of competition and acknowledgement in addition to rewards. Try out a mix of these ideas for increasing training participation rates.

FAQ Series: How To Make Time for Training in Property Management — Part 3, Prepare To Prioritize

By Grace Hill / February 4, 2025 / 0 Comments

The third and final step of making time for training is where the magic happens – keeping the training appointment with respect, reward and reassessment.

FAQ Series: How to Make Time for Training in Property Management — Part 2

By Grace Hill / January 14, 2025 / 0 Comments

Clearing away any unnecessary obstacles in an employee’s schedule can make room for training and improve morale.

FAQ Series: How to Make Time for Training in Property Management Part 1

By Grace Hill / January 3, 2025 / 0 Comments

This is the biggest challenge for most training administrators in the multifamily property industry: how to squeeze training into an already full schedule.

How To Make Virtual Apartment Tours That Convert to Sales

By Grace Hill / November 14, 2024 / 0 Comments

Top reasons why your virtual leasing program may not be living up to its full profit potential.

5 Key Takeaways for Property Managers From the FTC Ruling on Reviews

By Stephanie Anderson / November 1, 2024 / Comments Off on 5 Key Takeaways for Property Managers From the FTC Ruling on Reviews

In today’s digital landscape, reviews hold significant power, shaping potential residents’ perceptions and influencing their decisions. As a property manager, staying informed about the latest regulations governing online reviews is crucial. The Federal Trade Commission (FTC) recently made headlines with its new ruling on reviews, aimed at ensuring transparency and authenticity. Here are five essential… Read More »

The Top 10 Hiring Red Flags You Need To Avoid

By Grace Hill / October 18, 2024 / Comments Off on The Top 10 Hiring Red Flags You Need To Avoid

As the labor market tightens and employment trends shift, employee retention has increasingly become top-of-mind across all sectors. Multifamily property management is no exception. However, one thing is clear: Your team is the backbone of your success.  Your onsite teams are the ones interacting with residents, handling maintenance requests, and ensuring every aspect of your… Read More »

What Is The Best Certification for Apartment Maintenance Technicians?

By Grace Hill / October 14, 2024 / 0 Comments

The Certificate for Apartment Maintenance Technicians (CAMT) is a great way for maintenance professionals to build their skills and enhance their careers.

The Science of Successful Move-Ins: Top 5 Tips You Need To Know

By Stephanie Anderson / October 8, 2024 / Comments Off on The Science of Successful Move-Ins: Top 5 Tips You Need To Know

Moving into a new place can be both an exciting and overwhelming experience. Whether you’re a student transitioning to a dorm, a young professional relocating for work, or a family upgrading to a bigger home, the move-in process comes with its own set of challenges. To help ease this transition, we’ve gathered insights from our… Read More »

8 Simple Steps That Make Onboarding Software a Success

By Grace Hill / September 27, 2024 / Comments Off on 8 Simple Steps That Make Onboarding Software a Success

Onboarding software begins with careful planning, focused training, and an experienced provider you can trust. If you want that process to be smooth and successful, then don’t launch alone! Before you know it, we’ll be turning the calendar on a new year! And while the thought of that might quicken your pulse, it’s also a… Read More »

Tenant “Flight to Quality” Spreads to Industrial Properties. Property Managers Need to Respond.

By Andrew J. Nelson / September 15, 2024 / Comments Off on Tenant “Flight to Quality” Spreads to Industrial Properties. Property Managers Need to Respond.

As the market changes, industrial property managers will have to work a little harder — and smarter — to keep their buildings full. Warehouses and other types of industrial buildings have been the darlings of commercial real estate investors for over a decade now, as strong market conditions and significant structural shifts drove tenant demand… Read More »

The Evolution of the Customer: The Digitally Disruptive ’90s

By Grace Hill / September 11, 2024 / Comments Off on The Evolution of the Customer: The Digitally Disruptive ’90s

The 1990s were a transformative decade for customer behavior, marked by significant shifts driven by technological advancements, globalization, and changing societal values. One of the most notable changes was the rise of digital technology, particularly the internet, which reshaped how customers shopped, accessed information, and interacted with brands.  While still a far cry from today’s… Read More »

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