Resources Archives - Grace Hill
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4 Reasons to Restart Your Mystery Shops Now!

Learn four reasons why you should restart your mystery shop programs to ensure you're delivering a memorable experience for each prospect.

Top 10 Fair Housing Mistakes

Learn about the most common Fair Housing mistakes that can have costly consequences for your organization.

Top 10 Familial Discrimination Mistakes

Equip your team with the latest Fair Housing and familial discrimination information they need to stay compliant and mitigate risk in your organization.

7 Tips for Reducing Fair Housing Liabilities

In this webinar, we explore the top liabilities associated with reasonable accommodations, reasonable modifications, Fair Housing questions and trending FHA topics with thoughtful consideration.

Dolben Company

Learn how the Dolben Company leveraged Grace Hill’s comprehensive training to stay compliant and help employees grow their careers within the organization.

Celebrating Amazing Women Leaders Who Empower and Inspire

In recognition of International Women’s Day, we celebrate the dedication, determination, and accomplishments of women in the multifamily real estate industry, both past and present.

KingsleySurveys Analytics and Reporting Tools

Learn more about KingsleySurveys intuitive dashboards, benchmarks, and robust reports that identify performance gaps and highlight your competitive advantages.

Commercial Real Estate: ESG Back to Basics Tools

Real estate managers need to take ESG seriously and adopt best practices to keep their portfolios competitive. Download this ebook to learn more.

KingsleySurveys Text/SMS Delivery

Enhance your KingsleySurveys package with Text/SMS delivery to increase response rates and gain valuable insights, favored by young adults as a reliable and quick communication method.

Controlling the Controllable: Navigating Conflict with our Customers

Watch this on-demand webinar to explore ways to navigate and react when dealing with difficult customers — be they residents, prospects, or employees.

Is Customer Service Dead?

Despite technological advances, customer service remains crucial in the multifamily housing market, as renters increasingly seek greater value and options, making poor service costly.

A Lucky Combo: See Vision and PolicyPartner in Action Webinar

Turn luck into good fortune when you combine Grace Hill’s training and policy solutions! Tune in to see Grace Hill’s Vision Learning Management System (LMS) and PolicyPartner for operating procedures together in action.
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