Customer Support
Benchmarks & Performance Metrics
Resident behaviors shifted significantly in 2021 as the pandemic led millions to remote work and rethink where to live. Creating more space and specialized amenities enabled apartment operators to thrive, according to the Grace Hill/NMHC 2022 Renter Preferences Survey Report, which featured input from 221,000 renters living in 4,564 communities nationwide, with data available in… Read More »
Grace Hill’s 2019 Training Benchmark Report provides insight into current trends in the multifamily industry.
80% of this year’s respondents say integration of policies and procedures with training offers better implementation, increased efficiency, and reduced risk.
We invited training and operations personnel in the multifamily housing industry to participate in our annual Multifamily Training Benchmark Report.
The 2018 Multifamily Training Benchmark Report shows compliance risk, turnover and technology use are all on the rise in the multifamily property industry.
The 2018 Multifamily Training Benchmark Report has revealed that Certified Apartment Manager (CAM) is the credential most recognized by multifamily property companies.
The results are in for the 2018 Multifamily Training Benchmark Survey! Learn more about the specific trends and opportunities facing the industry.
The majority of multifamily property companies have significant technological opportunity in the area of managing employee performance.
In our latest market report, we identify the factors contributing to current growth and explore what the future holds for property management companies.
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