Customer Support
Blog
How to handle suspicious documentation or ask for more information.
More than One Assistance Animal – Is that Allowed?
The differences between service, assistance, and emotional support animals.
The latest issue of Vantage Pro examines some of the less common ways multifamily properties can commit familial discrimination.
To avoid discrimination in terms, conditions or privileges, treat all prospects and residents fairly and consistently.
Make sure your no-pet policy isn’t discriminatory.
Can you discriminate against someone you’ve never spoken with?
Assess nuisance policies and procedures and evaluate whether they are compliant with the FHA
Our recent Multifamily Training Benchmark Report identified multiple opportunities for improving training and becoming more competitive overall.
Precautions property owners and managers can take to avoid discrimination when applying adverse actions like rent increases and evictions.
Documentation is extremely important if you find yourself dealing with an accusation of discrimination.
The 2018 Multifamily Training Benchmark Report shows compliance risk, turnover and technology use are all on the rise in the multifamily property industry.