Blog
Multifamily mystery shopping needs a makeover — stat. We at Grace Hill found out first-hand. After more than 20 years of collaborating with multifamily leaders, we’ve discovered that a lot of property management organizations have a skewed perception of mystery shopping. Many are less than satisfied with the results—not to mention the fact that the… Read More »
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Complying with the Extended CDC Eviction Moratorium On March 29, the U.S. Centers for Disease Control and Prevention (CDC) extended its federal eviction moratorium order through June 30, 2021. In response, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) issued a joint statement announcing that they will increase scrutiny of eviction… Read More »
Read MoreWe had the opportunity to speak with Nicole Moss, the National Learning Manager at Lincoln Property Company, to get her perspective on the importance of learning and development, the company’s challenges this past year, and how Grace Hill has been instrumental in helping overcome many of them. Nicole began her 26-year long career at… Read More »
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April 22, 2021 is Earth Day! We know that both businesses and individuals play a role in influencing our planet and the environment that we live in. Even small, daily actions can make a massive impact over time. Don’t underestimate the power you have to make a positive change! Here are 5 things property managers… Read More »
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National Fair Housing Month celebrates the passage of the Fair Housing Act in April of 1968. This act made it illegal to discriminate in the sale, rental, or financing of housing based on race, color, national origin, religion, or gender. In January of this year, President Biden signed an executive order extending protections provided by… Read More »
Read MoreWomen Executives From Multifamily Industry Discuss Leadership, Opportunities In conjunction with International Women’s Day on March 8, IBM released some disappointing news about women holding leadership positions. Their new report, “Women, Leadership, and Missed Opportunities” looked at the current corporate pipeline in 10 industries from nine different countries or regions and shows that… Read More »
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On January 20, 2021, President Biden signed an executive order that broadens protections that the Bostock v Clayton County Supreme Court ruling provides LGBTQ+ individuals. The Bostock ruling applies specifically to discrimination in the workplace; however, the executive order extends those protections to other areas, including housing, making gender identity and sexual orientation protected under… Read More »
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Grace Hill Introduces the First Property Performance Management Solution for Companies Under 2,000 Units For the first time in Multifamily, there is an affordable performance management solution that addresses the specific policy, training, and assessment needs of the under 2,000-unit market and 10 or fewer properties. Success Bundle from Grace Hill allows you to… Read More »
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Announcing the 2021 Kingsley Excellence Awards Grace Hill’s KingsleySurveys has announced this year’s Kingsley Excellence Award winners. The 2021 Kingsley Excellence Award recognizes individual communities that achieved outstanding performance in 2020. Award winners must have exceeded their program’s previous year Kingsley Index for overall satisfaction. To accomplish satisfaction improvements during such a challenging year is… Read More »
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Gumenick Properties Uses Grace Hill’s Full Talent Management Solution to Exceed Industry Performance Averages Gumenick Properties is an award-winning real estate development and management company with operations throughout the Southeast. Using Grace Hill’s full Talent Performance Loop™, including PolicyPartner, Vision, Validate, and KingsleySurveys, the company has elevated property and portfolio performance to outperform industry… Read More »
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2020 has been a year unlike any other, but our commitment to support the people and industries we serve remained our top priority. This year, we worked hard to provide you with the tools, resources and insights needed to keep properties operating, develop your teams and best navigate the changing environments in multifamily and commercial… Read More »
Read MoreHow Royal American Increased Training Compliance by 55% Royal American Management manages multifamily portfolios for over 200 communities and more than 18k units nationwide. Using Grace Hill’s Vision LMS, the company recently restructured their training program resulting in 89% of employees completing required training, up from 34% just three years earlier. Lori Agudo, Director of… Read More »
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