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The 1990s were a transformative decade for customer behavior, marked by significant shifts driven by technological advancements, globalization, and changing societal values. One of the most notable changes was the rise of digital technology, particularly the internet, which reshaped how customers shopped, accessed information, and interacted with brands. While still a far cry from today’s… Read More »
Read MoreA reminder of how important it is to handle assistance animal accommodation requests properly.
Read More80% of this year’s respondents say integration of policies and procedures with training offers better implementation, increased efficiency, and reduced risk.
Read MoreWEBINAR Labor Trafficking in Multifamily: How Apartment Operators Can Make a Difference Did you know that labor trafficking happens everywhere? As one type of human trafficking, labor trafficking uses force, fraud and coercion to solicit victims right in your community. Workers can be housed in apartments and transferred to work locations in groups. Apartments can… Read More »
Read MoreAt Grace Hill, we’re dedicated to fostering positive impacts both within our corporate realm and throughout the communities we serve. The Impact Hero Awards Program recognizes individuals at Grace Hill client companies who demonstrate exceptional dedication to helping others and making a tangible difference locally. It’s been two years since Sara Ogle was honored as… Read More »
Read MoreTo avoid discrimination in terms, conditions or privileges, treat all prospects and residents fairly and consistently.
Read MoreGrace Hill Launches Employee Engagement Program to Address Retention and Turnover Turnkey solution helps multifamily and commercial real estate companies understand and solve employee challenges. Greenville, S.C., November 8, 2023 – Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the launch of the KingsleySurveys Employee… Read More »
Read MoreGrace Hill and iEmpathize Collaborate to Fight Human Trafficking Companies work together to create training, educational and promotional materials GREENVILLE, S.C., April 26, 2022 – Grace Hill, the innovator of talent and customer management solutions for commercial and multifamily real estate, today announced a partnership with iEmpathize, a non-profit whose mission is to evoke empathy and empower… Read More »
Read MoreGREENVILLE, S.C., November 11, 2020 – Grace Hill, a provider of policy, training and assessment tools to develop and retain property management talent, announced today that it will introduce new comprehensive training and policies on topics related to human trafficking as well as Diversity, Equity & Inclusion (DEI). These materials will ensure that customers remain… Read More »
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