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Strategies for maintaining an excellent customer experience regardless of whether the leasing is done virtually or in-person.
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Imagine finding your dream apartment but then being rejected by an Artificial intelligence (AI) algorithm with a hidden bias. This reality is the potential downside of AI in multifamily real estate housing. Fueled by the success of ChatGPT, a wave of new AI services like Gemini and Jasper are flooding the market. With an estimated… Read More »
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Grace Hill Unveils Winners of 2024 Kingsley Excellence Awards and 2023 Ellis Customer Experience Awards Annual Awards Rank Highest-Performing Property Management Companies in Customer Experience and Loyalty Greenville, S.C., February 8, 2024 – Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the winners of the 2024… Read More »
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Jen Tindle Named as Vice President of Strategic Insights at Grace Hill Role includes customer-focused insights and recommendations for improving property performance. Greenville, S.C., June 5, 2024 – Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the hiring of Jen Tindle as Vice President of… Read More »
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An overview of what Grace Hill carried out for our customers and the multifamily industry from mid-March through late-April 2020.
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The results are in for the 2018 Multifamily Training Benchmark Survey! Learn more about the specific trends and opportunities facing the industry.
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To get the most out of the mystery shop experience, make sure you choose a program that offers all the transparency and customization features available now.
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Grace Hill Proudly Sponsors the 2023 Can Can Ball in Support of the Atlanta Community Food Bank Greenville, S.C. – July 17, 2023 – Grace Hill is thrilled to announce its sponsorship of the highly anticipated 2023 Can Can Ball, an annual event that supports the largest food drive in the US and aids the… Read More »
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How Self-Guided Tours Benefit Renters At the onset of the pandemic, property managers were forced to find alternatives to traditional leasing, and virtual leasing became the clear front-runner. Now that offices have opened up and people better understand the virus, self-guided tours are becoming more popular. The increased convenience and comfort of self-guided tours… Read More »
Read MoreGREENVILLE, S.C., Aug. 11, 2021 /PRNewswire/ — Grace Hill, the innovator of talent and customer management solutions for commercial and multifamily real estate, covering policies, training, assessment and surveys, today announced the expansion of its leadership team. Rob Beauchamp, an enterprise software technology executive, will serve as Chief Product Officer and global marketing executive Traci Johnson joins the team as the… Read More »
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