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Are your KPIs delivering the accurate and actionable insights you need to improve business performance? Key performance indicators (KPIs) play a critical role in a CRE leader’s ability to track and measure performance. And because of that, information abounds as to what you should measure and why. But if you’re not careful, your KPIs… Read More »
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A full incentives program takes advantage of competition and acknowledgement in addition to rewards. Try out a mix of these ideas for increasing training participation rates.
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Strategies to ensure your organization’s shift to virtual leasing is successful now and later.
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Interested in implementing self-guided tours, but not sure where to start? Or have you already been using them and want a few extra tips? In this webinar led by Christi Dobbins, Grace Hill’s Director of Validate Success, you will learn: – Benefits of Self-Guided Tours – Different Self- Guided Tour Methods – Leasing with Self-Guided… Read More »
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In “Increasing Tenant Satisfaction – and ROI – Through Superior Service Delivery”, I explained that “the key to keeping buildings leased is to make sure tenants are happy.” The reason is intuitive and now has been proven quantitatively: Satisfied tenants are more likely to renew their leases. They are also more likely to recommend the… Read More »
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You may think that having a strong, secure password for your online accounts is obvious, but not everyone follows cybersecurity guidelines when it comes to creating passwords. Every year, research firms collect data on the most commonly used passwords. And year after year the data show that, in general, people are using the same weak,… Read More »
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Grace Hill Launches Holistic Multifamily Online Reputation Management Solution Unified Platform Offers Exceptional Insights for Reviews, Social Media and Listings Greenville, S.C., April 16, 2024 – Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the launch of an enhanced online reputation management (ORM) solution designed… Read More »
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Grace Hill Named 2024 National Apartment Association Supplier Company of the Year Recognized for providing policies and training in ever-changing multifamily industry. Irving, T.X. – July 2, 2024 – Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, is proud to announce the company won the 2024 National… Read More »
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