Property Management Blog - Grace Hill

The Latest From Grace Hill

Explore expert perspectives, industry trends, and proven best practices shaping multifamily and commercial real estate.

A closed hot pink scrapbook-style notebook labeled “SHADOW AI” in colorful cutout letters sits on a glossy modern office desk. Neon holographic chat bubbles and app icons glow and spill from its pages against a softly blurred corporate office background.

Stop Trying to Make Shadow AI Happen

There’s a problem we have that we still haven’t figured out how to solve. Some of us don’t ...

Stop Trying to Make Shadow AI Happen

4 in 5 employees use AI, but most aren't using approved tools. See what shadow AI costs you and how a clear AI policy closes the gap.

The New Apartment Marketing Rule: Give AI Better Evidence

Renters are asking AI where to live. Here's how multifamily marketers can build the public evidence layer that gets their properties found.

Get Jazzed for Apartmentalize 2026: 5 Can’t-Miss Moments in New Orleans

May 28, 2026 | Blog | Stephanie Anderson
Heading to Apartmentalize 2026 in New Orleans? Here are 5 must-do moments — from sessions to networking events — you won't want to miss.

3 Ways to Reduce Employee Turnover in Property Management

April 15, 2026 | Blog, Employee Onboarding, Employee Retention | Grace Hill
Learn how to reduce employee turnover in property management with better onboarding, career growth, and performance feedback strategies.

Fair Housing Laws in 2026: Compliance Guide, Risks, and Checklist

March 31, 2026 | Blog, Compliance, Fair Housing, Trends & News | Kendall Pretzer
Stay compliant with Fair Housing Laws in 2026! Learn key policies, challenges, and best practices to protect your property and foster inclusive communities.

10 Proven Ways to Improve Property Management Training in Multifamily

Ready to empower your employees with impactful property management training they will actually enjoy? Here are 10 tips you can implement — regardless of your size or resources.

Weeks to Hours: AI Sentiment Analysis (and Why Dialect Matters)

March 18, 2026 | Artificial Intelligence (AI), Surveys | Robert McAllen
AI sentiment analysis cuts survey coding from weeks to hours. Learn why dialect, context, and NLP accuracy matter for multifamily and employee feedback.

Multifamily Employee Onboarding vs Orientation: Why Both Matter for Retention

In this blog, we will explore the disparities between orientation and onboarding, examine what each entails, process why they are essential for retaining talent, and uncover the cost of forgoing these distinct training opportunities.

Multifamily Mystery Shopping: A Better Way to Improve Leasing

January 14, 2026 | Blog, Leasing, Property Management | Grace Hill
Discover a better approach to multifamily mystery shopping that delivers real insights, improves leasing performance, and reduces admin burden.

The Key to Better Resident Satisfaction Survey Scores: Experience

December 16, 2025 | Blog, Property Management, Resident Retention, Surveys | Katie Jeffirs
Improving your resident satisfaction survey scores requires focusing on the resident experience using data-driven insights that lead to meaningful action.

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