Blog Archives - Page 11 of 22 - Grace Hill

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Is Your Organization Secure When It Comes To Fair Housing?

By Terra McVoy / November 21, 2019 / 0 Comments

Stay Compliant with Grace Hill’s Checklist You may not have experienced a conflict with Fair Housing compliance yet, but multifamily companies are vulnerable to such lawsuits from multiple fronts, and violations can be costly.    For example, in April 2019 HUD reported that civil penalties for Fair Housing violations may be levied up to $16,000… Read More »

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2019 Benchmark Report: Future Opportunities

By Terra McVoy / November 15, 2019 / 0 Comments

80% of this year’s respondents say integration of policies and procedures with training offers better implementation, increased efficiency, and reduced risk.

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Is Your Sexual Harassment Policy in Compliance?

By Terra McVoy / November 14, 2019 / 0 Comments

Clarify common myths, offer prevention tips and provide a checklist for sexual harassment policy and training.

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Grace Hill’s 2019 Multifamily Training Benchmark Report

By Terra McVoy / October 31, 2019 / 0 Comments

We invited training and operations personnel in the multifamily housing industry to participate in our annual Multifamily Training Benchmark Report.

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New Safety Series Courses Are Here

By Terra McVoy / October 17, 2019 / 0 Comments

Grace Hill’s redesigned safety series is ideal for building a work culture where the safety of all employees and residents is a top priority.

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How Learning Science Can Build Expertise: A Conversation with Ellen Clark

By Terra McVoy / July 25, 2019 / 0 Comments

We caught up with Ellen Clark, Grace Hill’s Senior Director of Content, who offers a peek behind the curtain at our content development process.

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mystery shop

A Better Way to Mystery Shop

By Grace Hill / June 25, 2019 / 0 Comments

How Grace Hill transformed everything broken with mystery shopping.

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Powerful Telephone Techniques

By Grace Hill / May 5, 2019 / Comments Off on Powerful Telephone Techniques

A telephone prospect is one of the most important prospects you can have as they tend to be more dependable than walk-ins. Once excitement to see your community is built during the call, the telephone prospect will keep their appointment. In addition, when they agree on an appointment, you already know the following to be… Read More »

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children

Tips for Avoiding Discrimination Against Families with Children

By Grace Hill / April 5, 2019 / 0 Comments

Training employees to avoid expressing a preference against residents with children.

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The Link Between Hoarding and Fair Housing (Updated 2023)

By Grace Hill / March 1, 2019 / 0 Comments

People who suffer from hoarding are protected under fair housing law and are entitled to reasonable accommodations.

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The Latest LIHTC Expertise

By Grace Hill / February 13, 2019 / 0 Comments

Grace Hill introduces a new series of short courses (20 minutes or less) that help learners understand every step of the LIHTC process.

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SEXUAL HARASSMENT

Weekly Training Tip:
Sexual Harassment in Housing

By Grace Hill / February 8, 2019 / 0 Comments

All harassment is illegal, but sexual harassment warrants special consideration.

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